eMail: contact@centurytrade.co.za

Privacy Policy

1. Introduction

We are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently.

This Privacy Policy explains how we collect, use, and protect your personal information in accordance with applicable laws, including the Protection of Personal Information Act (POPIA).

2. Information We Collect

We may collect and process the following personal information:

  • Full name and surname

  • Contact details (phone number and email address)

  • Physical address

  • Proof of purchase and transaction details

  • Any information provided when submitting enquiries or warranty claims

We only collect information that is necessary for our business operations and customer service.

3. How We Use Your Information

Your personal information may be used for:

  • Processing orders and payments

  • Delivering or arranging collection of trailers

  • Handling warranty claims and customer support

  • Communicating important information related to your purchase

  • Maintaining internal records

We will not use your information for any purpose other than what it was collected for, unless required or permitted by law.

4. Sharing of Information

We do not sell or rent your personal information.

Your information may be shared with:

  • Third-party suppliers or manufacturers (for warranty-related matters)

  • Service providers assisting with delivery, repairs, or administration

  • Legal or regulatory authorities where required by law

All third parties are expected to respect the confidentiality of your information.

5. Data Security

We take reasonable technical and organisational measures to protect your personal information against:

  • Loss or damage

  • Unauthorised access

  • Unlawful processing

While we take all reasonable precautions, no method of transmission or storage is completely secure.

6. Retention of Information

We will retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

7. Your Rights

In terms of applicable data protection laws, you have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your information

  • Object to the processing of your information where applicable

Requests can be made by contacting us using the details below.

8. Cookies and Website Usage (if applicable)

If you interact with our website, basic information such as browser type and pages visited may be collected to improve user experience.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be made available upon request or published where applicable.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

  • Email:  contact@centurytrade.co.za